Responses to frequenly asked questions

Just Me plans:

  1. You can choose to pay monthly or annually. There is a 12-month lock-in period for a monthly payment facility. 
  2. After checking out, click Dashboard to get to the portal. Click Learn from the top of the page to find all courses.
  3. Select your preferred course and click Enrol. Then you will be enrolled on that course. Click Start to start the course.
  4. While on the course, the left panel displays and tracks course progression. The right side of the page contains content.
  5. Read the assessment conditions and instructions before you start. 
  6. You can leave a course anytime, and we will save your progress. 
  7. All course progress is saved. In-progress courses appear in the My Courses section.
  8. The Dashboard displays a summary of courses attempted, certificates and CPD points. You can set a target CPD for the year in My Account.
  9. Completion of courses is considered verified CPD, and reading blogs is reported as unverified CPD. Both verified and unverified CPDs are automatically tracked and reported dynamically.
  10. All external CPD activities can be easily logged in the portal, including any CPD evidence. 
  11. The My Account section keeps everything about the order. For example, this includes subscription, address, invoice, payment, and credit card-related information, as well as changing personal details and passwords.

Corporate plans:

  1. You can choose to pay monthly or annually. There is a 12-month lock-in period for a monthly payment facility. 
  2. After checking out, click Dashboard to get to the portal. Click Learn from the top of the page to find all courses.
  3. An admin staff or a practice manager can purchase the Corporate subscription on behalf of the staff. The purchaser becomes the team leader. 
  4. A minimum of two staff members is required for a corporate account.
  5. During purchase, a Team name is required. A team name can be the name of a footy team you support. 
  6. The team leader can add staff using multiple methods, including adding a single staff member at a time or uploading a CSV file containing staff details.
  7. Each staff member receives an invitation to log in to their account after being added to a team.
  8. The team leader does not occupy a staff seat. So, a practice manager can serve as a team leader and add two staff members to a team when a two-staff plan is purchased. The practice manager can also choose to complete courses and earn CPD, like a staff member, at no extra cost.  
  9. Staff members can be removed and new ones added easily to fill the removed spot.
  10. As the team grows, new staff members can be added.
  11. Staff members are automatically enrolled on courses. 
  12. Each staff member can track their own CPD and log all external CPD activities.
  13. The team leader can view staff’s course, quiz and assignment progress and completion. 
  14. When a staff member is removed from a team, they do not lose their CPD records. To recover their CPD credits or records, the removed staff member needs to log in to their account using their email address and purchase a Just me subscription.